Who are you online? It sounds like a simple question. But the answer depends on where the question is being asked. To your bank, you are a customer. To your employer, you are an employee or contractor. To a retailer, you are a shopper. To your family, you are a relative. To friends, you are…
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Modern organisations have built much of their governance around visibility. We monitor activity. We maintain records. We analyse behaviour. We create audit trails. We use information to identify risk, demonstrate compliance and provide organisational oversight. This has created a deeply embedded assumption: To govern effectively, an organisation needs to see what is happening. Volume III…
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