Tag: Future of Digital Platforms

Be a Superhero not a Villain

Designing Technology That Leaves People in Control

Designing Technology That Leaves People in Control

Technology does more than enable transactions. Over time, it shapes expectations. What we consider normal. What we believe we must disclose. How much observation we tolerate. How much control we expect to retain. And increasingly, how comfortable we have become with digital systems learning from our behaviour. Volume V asks a fundamentally human question: What…
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October 26, 2026 0
Creating Value Without Exploiting Behaviour

Creating Value Without Exploiting Behaviour

Much of the digital economy has been built around a powerful assumption: Understanding people’s behaviour creates economic value. Observe more. Measure more. Learn more. Predict more. Personalise more. Influence more. Over time, information about human behaviour has itself become commercially valuable. Volume IV asks a fundamentally different question: What would digital business look like if…
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October 25, 2026 0

Designing for Human Autonomy

Most digital systems are designed around the needs of the organisation. They collect information, observe behaviour, measure engagement, create profiles and use what they learn to influence what happens next. Volume II asks what changes when the individual, rather than the provider, becomes the starting point for design. The principles in this volume explore a…
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October 18, 2026 0

The Vision Building a Third-Party Ecosystem on ICCA

Most digital platforms think about ecosystems in terms of access. They provide APIs, developer accounts, application marketplaces and integration frameworks. Third parties are invited inside the platform and are progressively granted access to users, identities, data and behavioural information. All me takes a fundamentally different position. If All me is considered not simply as an…
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October 16, 2026 0

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