For years, organisations and governments have treated data as a strategic asset. More information creates greater insight. Greater insight improves prediction. Prediction supports better decisions. And whoever possesses the most information is assumed to possess an advantage. That logic has helped shape businesses, public services, regulation and national digital strategies. But there is another side…
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Risk management has traditionally depended on information. Collect more. Monitor more. Retain more. Analyse more. Identify patterns. Spot anomalies. Create audit trails. The logic seems obvious: The more an organisation can see, the better equipped it is to manage risk. But there is a problem. Everything an organisation can see can also become something it…
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Every time we interact online, a record is created. A login. A purchase. A search. A message. A click. Most of us accept this as a normal part of digital life. But why? Why should every interaction generate a permanent trail? Why should organisations be expected to collect it? And why should customers accept the…
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Every few weeks another organisation asks me to prove who I am. My bank knows. My employer knows. My insurer knows. My airline knows. Government departments know. Countless websites know. The obvious question is: Why is my identity stored in so many places? For decades we have accepted a simple assumption. If an organisation needs…
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Every person knows this feeling. You book a holiday. You open a bank account. You use a mobile app. You join a loyalty programme. You visit a website. Each interaction comes with an invisible transaction. Your information in exchange for a service. Most of us have become so accustomed to this arrangement that we rarely…
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